A new report has found that 61% of consumers who bought property in the last two years in Dubai are unhappy with the performance of real estate agents who brokered their purchases. The study, conducted by Harbor Real Estate, interviewed 178 property owners over a four month period. Participants evaluated property brokers according to knowledge and skills, ethics and behavior, consultative ability, and empathy. Of those interviewed, 61% of respondents rated their brokers as either poor or very poor.